A former student can make a request to have their documents migrated to MyCreds where they will be able to manage the sharing of their transcripts / Diploma

Steps:

1. Click on the Document Request Service icon (located on our homepage) to submit a request. 
2. Using the information provided, International Programs will upload transcript / diploma to the MyCreds platform.
3. Students will receive an email asking them to create a MyCreds account. Once you have created your account, you will receive a second email from MyCreds with a link to activate your account.
4. Students must purchase share credits in order to share their academic document with a post-secondary institution or other third party.
5. Student can share with post-secondary institutions or other third parties as required.

A former student can request a paper copy of a Diploma or Transcript if they are 1) requesting a paper copy for an institution that only accepts paper copies OR 2) requesting a paper copy of your diploma because the original has been lost.

Steps:

1. Click on the Document Request Service icon (located on our homepage) to submit a request. 
2. Using the information provided, International Programs will upload transcript / diploma to the MyCreds platform.
3. Students will receive an email asking them to create a MyCreds account. Once you have created your account, you will receive a second email from MyCreds with a link to activate your account.
4. Students must purchase share credits in order to share their academic document with a post-secondary institution or other third party.
5. Students will share their transcript with International Programs at intl_programs@novascotia.ca – this will signify the need for a paper copy.
6. In the Reference section – it is required to fill in the mailing address of the institution where the transcript needs to be sent or the address to where the student wants the diploma sent.
7. In the Reference section – include your student application ID number only when requesting a transcript be sent to an institution.
8. International Programs will mail the document requested.

All students who graduated in June 2023 or later have had their diploma or transcript uploaded to MyCreds

Steps:

1. The transcript and diploma have already been uploaded to the MyCreds platform.
2. Students already received / will receive an email from MyCreds to set up their account.
3. Students may purchase additional share credits if they have used all their free shares.
4. Students can share with post-secondary institutions or other third parties as required.

A current student can request a paper copy of a Diploma or Transcript if they are 1) requesting a paper copy for an institution that only accepts paper copies OR 2) requesting a paper copy of your diploma because the original has been lost.

Steps:

1. The transcript and diploma have already been uploaded to the MyCreds platform.
2. Students already received / will receive an email from MyCreds to set up their account.
3. Students may purchase additional share credits if they have used all their free shares.
4. Students will share their transcript with International Programs at intl_programs@novascotia.ca – this will signify the need for a paper copy.
5. In the Reference section – it is required to fill in the mailing address of the institution where the transcript needs to be sent or the address to where the student wants the diploma sent.
6. In the Reference section – include your student application ID number only when requesting a transcript be sent to an institution.
7. International Programs will mail the document requested.

Once you have registered with MyCreds, you will receive a second email with a link to activate your account. When your account is activated, you will be able to view and share the document we issued to you in one of three ways:

1. create an email share
2. create an open access share
3. send your documents to a registered organization (network share)

• Click on the document to view it
• Click on the SHARE button to share it through A, B or C

A - Share by creating an email share of your transcript / diploma

• In this option, you must provide the email address of the recipient.
• You may choose to indicate a share name, the purpose of the share, and a reference (e.g., an application #). You may also choose to enter a PIN as additional security, which the recipient will need to enter in order to view your document.
• Lastly, you may also choose to enter an expiry date for the document, meaning the document will be viewable by the recipient for a limited period of time.
• Click SHARE to send the email to your designated share recipient.

B - Share by creating an open access share of your transcript / diploma

• In this option, you will leave the email address blank, and click SHARE.
• This will create a unique link to your document, which you can then copy and send in an email to whomever you choose.
• You may choose to add a PIN and/or expiry date. Click SHARE.
• Click Copy Link to copy to your clipboard where you can then paste into a private email.

C - Share by sending your document to a registered organization (network share)

• In this option, this allows you to send your document share directly to any university or college registered on MyCreds or the larger Digitary network.
• Click the button “Send my documents to a registered organization” and type the organization’s name in the recipient field; you’ll see a drop-down menu from which to choose your organization.
• You may choose to add a PIN and/or expiry date.
• Click “Create” and you will then receive notification that your share has been sent.
• The organization to which you have sent the share will see the share in their designated inbox.

The digital signatures on documents issued by EECD via MyCreds meet the legal criteria for certified digital documents in countries around the world. By sharing their documents through the MyCreds portal, students and graduates can verify their authenticity as official documents from EECD, thanks to these digital signatures. 

Documents are official only when bearing the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe. To be deemed trustworthy and official, recipients must receive the document via email from MyCreds, with the URL beginning with https://learner.mycreds.ca. Transcripts sent from a personal email account will not be considered official.

When viewing the document on the MyCreds portal, several indicators will confirm its authenticity: 

• A cover page will provide details about the document’s features. 
• The document status says Available. 
• The Certified blue-ribbon symbol will be present. 
• You can view the certificate information. 

A document verification failure message will appear after accessing the link if: 

• A document has been revoked by EECD. 
• The share has expired (students/graduates are able to set expiry dates and make extensions). 
• The share has been disabled by the student/graduate. 

When sharing a document, students can create a PIN and are responsible for ensuring the recipient receives it. If you’ve received a document, please contact the sender directly. 

Please see the MyCreds Verifier FAQs.